Planned and executed on community and social media engagement projects. Established player feedback loops and bug reporting pipelines. Created video and written content.

Developed messaging in response to crises and leaks. Designed internal hub for UGC highlights. Created malicious content removal workflow. Supported launch of studio Discord.

Moderated chats for live broadcasts. Managed team of moderators, including training and weekly scheduling. Reported on viewer sentiment.

Produced social media campaigns. Worked with partners to integrate brands into in-game promotions.